We use your charity logo, text and 2 of your charity branded colours to customise and create your Bmycharity homepage

Your supporters can either choose to make a direct donation to your homepage by selecting Make a Donation or they can select to start Fundraising which enables them to create their own fundraising page in support of your charity. You can report on which new fundraising pages have been created during any two user specified dates within the reporting function so you can keep track of them.

Please note that fundraisers can add their own text at the top of their fundraising page to let their supporters know about their fundraising plans, the bottom half of each fundraising page will show the same text as on your charity homepage unless the fundraiser is supporting a charity event (please see section 4.2 below) – please see an example fundraising page below:-

However if a fundraiser has created a page in support of one of your events then the bottom half of the page will show the event information. Please see attached an example of a fundraising page supporting an event. You will see the event name is displayed in brackets next to the Charity name. Please see attached example.

Please note that we offer your fundraisers the facility to create a group page if they wish. Group pages are useful if a group of friends or work colleagues, all supporting your charity, wish to link their fundraising pages together to see who has raised the most! A group page can introduce some friendly competition between fundraisers.

We encourage all individual fundraisers to circulate their individual fundraising pages to collect donations and supporters cannot donate directly to a group page. For further information on group pages, please select here which will take you to the fundraiser information.

Bmycharity offers the option for a charity to create an event or a series of events. Events can only be created by the charity, once they have logged into their charity account, and could either be an actual event such as a bike ride or a fashion show or to collect donations to support a specific project such as a new building or a project to provide aid to a particular region.

Please note that at present your supporters are not able to make a direct donation to a particular event and a list of events will not be displayed on your Bmycharity homepage. However fundraisers can choose to support one of your events when they create their fundraising page, as the events are listed in the event dropdown list. The event details are then displayed on the fundraiser page. Please see an example of a fundraising page linked to an event, the event title will be displayed in brackets and details of the event underneath.

Please note that your charity will be able to report on donations by event or by fundraiser in the reporting function so that you can apportion donations appropriately when they are paid across to you by Bmycharity (Bmyhero) on a monthly basis.

Events can only be created by your charity once you have logged into your Bmycharity account.

You will need to login to your Bmycharity account and select events, where you will see an option to create a new event. You will then be prompted for an event name and an event date. This will open up the event edit screen where you can add two paragraphs of text about your event. You will also need to select event available for it to be added as a drop down option for new fundraising pages. There is an option here for fundraising pages associated with this event to display gift aid – this option is automatically defaulted to yes.

If your event or project has ended and you no longer wish to apportion funds to support this you can login to your account, select events and then click on the chosen event. At the bottom of the edit screen you will see an Event Available option – please remove the tick and select save changes and this will remove the event from being available to future fundraisers.

Please note that the option to delete an event will only be displayed if there are no fundraising pages linked to it.

All donations will be paid into your charity Bank Account (as notified to us in your completed Bmycharity contract) via BACS transfer on a monthly basis minus the transaction fee, so for example all donations paid to your Bmycharity account in December would be paid to your charity at the end of January. Please note that our payment run is usually made on or around the 28th of each month.

Our Finance team will send you a transaction fee statement each month outlining the transaction fee that has been taken from your donations each month. Please note that you do not need to pay the transaction fee as this will have been deducted from your monthly donations.

To obtain a breakdown of the monthly BACS amount and obtain a list of the all the individual donations, simply login to your Bmycharity account, select reporting, then select an all donations report for the previous month. For example if you received payment at the end of Dec 2011, this correlates to all donations received in November 2011 – therefore select dates from 1 Nov 2011 – 30 Nov 2011. The amount paid should match this total minus the transaction fee which is taken in advance.

Unfortunately we are not able to accept offline monies and the Donor would need to contact your charity directly to confirm where to send cheques and cash.

Please email us at info@bmycharity.com and let us know your new details so that we can update our details and contact our Finance Team. Please note that we will also need to receive a copy of your new charity bank statement so that we can verify the account.

We collect Gift Aid consent from your donors during the donation process.

We are not able to claim the gift aid on your behalf from the HMRC but we do provide you with a simple gift aid report that you can download and forward to the HMRC to claim this on all relevant donations.

For further information on how Gift Aid works and what is required to claim it please visit the HMRC website.

We are able to provide a secure and comprehensive range of reports where you can view and download data to help you monitor your supporters' online fundraising. Once you have created a Bmycharity account you will be given a login and you can select the reporting function.

This will give you access to the following reports, which can be produced between any two user defined dates:-

• Donations by event – where you have set up an event for your charity to support a specific project you can obtain a report outlining all donation details made in support of this event.
• Donations by Fundraiser – groups all donations made on each fundraising page. This information can be further broken down to show individual donations.
• Direct Donations – this report will list all donations made direct to your Bmycharity homepage and exclude those made to your fundraising pages.
• All donations – provides a report listing all the individual donations (and Donor details) made either directly to your charity homepage or to any of your fundraising pages.
• All Gift Aid Donations – this report contains all the relevant Donor information required by HMRC to claim gift aid
• Pages created by Date report – this report will list all fundraising pages created between 2 user defined dates

The report will then need to be exported as a csv file into an excel spread sheet where totals can be added.

In order to maintain a commission free service to charities it is not possible to provide custom reports.

We collect the following information on Donors:-

• Donation date
• Full name and title
• Address
• Donation amount
• Donor email address
• Whether the donor would like to make their donation anonymous
• Whether the donor would wish to receive postal mailings from your charity about its work
• Whether the donor would like your charity to contact them by email with information about its work
• Details of the donation message
• Fundraiser email address (If donation made through a fundraising page)
• Event name – general fundraising will show ‘fundraising’ here but where you have created specific events these will show here.
• The URL name for the fundraising page the donation was made to. This will appear blank if the donation was made direct

For further information on reporting, please contact us at info@bmycharity.com or call us on 0845 058 0549.

We use industry standard SSL encryption during logon and donation process.

We can save money for charities regardless of their size. The table below shows how our fees compare with our nearest competitors

The information below is based on a donation of £10 with Gift Aid.

	Bmycharity	Justgiving	Virgin Money Giving
Donation	£10.00	£10.00	£10.00
Tax reclaim	£2.50	£2.50	£2.50
Commission fee	0p	63p	2%
Card Processing Fee	16p	13p	15p
VAT	0p	0p	0p
Charity Receives	£12.34	£11.74	£12.15
Monthly Fee	£0	£15.00	£0
Charity Joining fee	£150 + VAT	£0	£100 + VAT

Accurate as at March 2012

Our initial set up fee is £150 + VAT, this fee covers the costs involved in creating a charity’s branded fundraising pages on the site. We do not charge an additional monthly or annual fee, saving you even more money. Donations are paid across to you each month minus our 1.6% transaction fee.

• Select here to download a joining pack or email a request to: info@bmycharity.com
• Complete and sign the contract and return it to us along with your fee
• Provide us with the information you would like to be displayed on your page along with your logo and images by email
• Once we have all of the required documentation we will set up your pages and you’re ready to fundraise.

Please note that all charities should be registered with the Charities Commission of England and Wales or Scotland where applicable. If you have been granted charitable status by the HMRC so that you can claim Gift Aid, but are not registered with either of the Charities Commissions mentioned above then you should provide us with a copy of the letter issued to you by the HMRC confirming your eligibility to claim Gift Aid.

Please send the following information to info@bmycharity.com:-

• Your charity logo, in JPEG format 84 pixels high and up to 308 pixels wide
• Any images you would like displayed on your pages in JPEG format and preferably landscape along with consent for their use.
• Two paragraphs of plain text to describe your charity and explain how donations will help. Up to 300 words in total. All text will be displayed in Arial font size 9 in grey text. Please note that we cannot at present incorporate bullet points, hyperlinks or coloured text onto your page.
• The preferred directory that you would like your site to use – the address will begin with www.bmycharity.com/ – but you can choose the last part, for example www.bmycharity.com/oxfam, please use no more than 15 characters where possible.
• The URL of your charity website to which we can link people who want to find out more about your organisation
• Copies of recent bank statements, (last 3 months) for the bank account that you wish us to transfer the donations to. This is so that we can ensure that we are paying into a valid charity bank account
• Confirmation of the email address to be used by the Charity administrator to log into your Bmycharity account.

Once we’ve received all of the required information and payment, you can expect to be online within 5-7 working days.