Bmycharity was originally created by Ben Brabyn and Matt Cooper in 2000. It was purchased by Help for Heroes in March 2010 and is currently supported by a very small team. The aim of the purchase was to continue to provide an online, commission free donations facility for UK registered Charities and to fund this low cost site by focusing on encouraging supporters to make as many Help for Heroes donations through Bmycharity as possible.
By coupling Bmycharity's lean, low cost business with Help for Heroes technical resources and relationships with banks and corporate partners, we're able to cover the costs of providing the service to the charity sector commission-free.
- Text giving
- Each fundraising page can currently only support one charity
- Adding photos or images into the text that you add. All photos will appear at the bottom of the page.
2.1 I'm not really a computer wizard, can you provide me with some instructions on how to create my fundraising page?
2.4 It asks you to select a charity so type in Help for Heroes – then click next on the right hand side
2.6 Then it asks you to select page category eg. running, swimming etc so select one and then press next
2.7 It then prompts you to select a URL (a name for your page) so type in josmith for example and check availability – if you have chosen a unique name the link to your page would be www.bmycharity.com/josmith
2.9 You can now type in all the details about your fundraising here in the free text field, change your page expiry date and add a fundraising target and photos
If there are several individuals for example, who work together or are close friends and who have fundraising pages that all support the same charity, you can decide to create a group fundraising page to group your individual pages together and to introduce a bit of friendly competition to your fundraising!
A group page will list all of the individual fundraising pages in order of the donation levels raised.
How to create a group page
3.1 Please login to your Bmycharity Account at www.bmycharity.com using your email address and password.
Please select your chosen charity and select next
Please select an event type from the drop down list and select next
3.4 It then prompts you to select a URL (a name for your page) so type in salisburyrunners for example and check availability – if you chose this the link to your page would be www.bmycharity.com/salisburyrunners.
3.6 Type in your page title – please note that what you add here will appear at the top of your Bmycharity group page. You can also add and amend the text in the free text field.
3.7 Select save changes. You have now created your group page but you will each need to edit your individual pages to add yourself into the group.
3.8 To do this, select my account on the top right hand side and select my pages and edit next to the appropriate page. Towards the bottom of the page you will see an option to Join a Group with your group page now listed. You will need to tick next to the group to join.
3.9 Please note that the group page should not be used to circulate for donations as your supporters cannot donate directly to this page – they would need to select one of the individual fundraising pages on the left hand side. To maximise your individual donations please circulate your individual fundraising page link.
3.10 I want the money raised through my fundraising page to support a specific project that the charity is supporting, how do I do this?
Bmycharity offers Charities the option to create an event or events. Once logged on to the Bmycharity account these are set up by the charity and could either be an actual event such as a bike ride or a fashion show or a specific project such as a new building or a project to provide aid to a particular region.
Please note that your charity will be able to report on donations by event or by fundraiser in the reporting function so that they can apportion donations appropriately as they are paid across on a monthly basis by Bmycharity.
You will see a list of available events in the event drop down list when you create your page.
The Bmycharity site is regularly reviewed and we often evaluate new ideas. We welcome any suggestions for improvement you may have, please email through to email@example.com.
Please note that once we have made significant updates to the site we will notify all fundraisers and charities to let them know.
4.5 I am doing a great deal of fundraising for my charity, why am I not listed as one of the fundraisers on my charity's homepage?
At present each Bmycharity homepage can only list the top 3 fundraisers and these will change as donation levels change, however there is a option to promote a fundraising page on the Bmycharity home page. If this is of interest please contact us for details on costings and availability.
If you are supporting Help for Heroes, you can send your cheques, payable to Help for Heroes, through to the following address:-
The Donations Team
Help for Heroes
14 Parkers Close
Downton Business Centre
Salisbury SP5 3RB
For details on other ways to make donation click here
For any other charity, please contact the charity directly to find the best way to pay these donations in.
All donations collected on your page will be paid across to your charity on a monthly basis in arrears minus the transaction fee, so for example all donations received on your page in January will be paid to your charity (along with donations on all the other fundraising pages supporting this charity) at the end of February.
Please note that you do not need to do anything as the donations are paid across automatically. However this transfer of funds is not shown on your page as this remains a personal audit trail for you.
4.11 What about Gift Aid for the donations I have received? Will you collect this on my Charity's behalf?
4.13 I want to send an email to thank all those who have donated to my fundraising page, is this facility available?
Not yet. But do keep an eye on our website for updates to the site which will take towards the end of 2012.
Please note that an automatic thank you email will be issued to your donors after they have made a donation to your page.
For general fundraising pages:
If you feel confident that there are no further donations to be made to your page, and you wish to remove your fundraising page from the site, please log in to your Bmycharity account (using your email address and password). If you select My Pages and then Edit next to the page you wish to close, this will open up the page edit screen, from which you can un-tick the Published at the bottom of this page and then press the Save Changes button.
This will mean your page is no longer visible and searchable.
For Help for Heroes fundraising pages:
Congratulations and thank you so much for supporting Help for Heroes. Please could you email us at firstname.lastname@example.org to let us know that you have completed your fundraising and we will notify the Help for Heroes Donations team so that you can receive a Letter of Acknowledgement. We will also close your page for you.
For general fundraising events:
Please contact the charity fundraising team direct to let them know. You will need to un-publish your Bmycharity page so that no further donations can be made – please see question 4.14 above. You will also need to contact all those who have made donations to your page to see if they still wish to make this donation. If so, that's fine and the donations received will be passed to your charity as usual. If any of your supporters require a refund we would need email confirmation of this sent to email@example.com. We will then liaise with our Finance Team and the Charity to arrange a refund. Please note that this may take a while to process.
For Help for Heroes events:
If your event has been cancelled, please contact the Help for Heroes Events team at firstname.lastname@example.org who may be able to suggest taking part in a different event. If you need to cancel your event due to injury or medical reasons, please contact the events team to let them know. If your supporters are happy we can keep their kind sponsorship as Help for Heroes donations, however if they would like to have their donations refunded we can arrange this too.
For charities other than Help for Heroes you will need to contact them directly to obtain a sponsorship form.
For Help for Heroes donations, please note that you will automatically be given access to a downloadable version of their sponsorship form once you have registered your event.
4.17 I would like to undertake a charity skydive or jump and have heard that I can do this and pay for the cost of the jump with the donations. How can I do this?
Bmycharity has an arrangement with Click and Jump, UK Skydiving Adventures and The London Parachute School which allows fundraisers to create Bmycharity fundraising pages where their donations are paid through your jump organiser. After the event has taken place the balance of the donations, net of the cost of the jump, are paid across to the charity of your choice. Alternatively you can choose to pay for the cost of the jump yourself and all donations will be paid across to your charity.
Click and Jump will organise your jump for you at a mutually agreed time once your donations have reached a minimum level, usually around £500.
If you are interested in arranging a charity jump, please contact the organiser directly to let them know your plans and they will advise you how to create your Bmycharity page in the correct format.
If you would like to arrange a Help for Heroes charity jump, please contact the Events team at email@example.com.
The best way to let your friends, family and colleagues know about your page is to send them the URL link directly via email, Facebook or any form of online communication (enewsletters, online articles etc). They will then be able to donate straight to your page. However if your supporters visit the Bmycharity website they can search for your fundraising page by using the Find a Friend option and either typing in your name or searching on any word within your page title, this is the top item displayed when creating your Bmycharity fundraising page and is also shown at the top of your page.
Please see an example here, this page can be found by typing in the Find a Friend section using Leanne, Davies, Edinburgh or Marathon.
Please contact your charity's fundraising teams directly, their contact details should be shown on their website. You could also contact the Institute of Fundraising who have an extensive range of support available on their website at http://www.institute-of-fundraising.org.uk/guidance/five-minute-fundraiser/.
If you are fundraising for Help for Heroes please contact the Events Team at firstname.lastname@example.org or call them on 01725 514 105 where they will be able to give you access to a wide range of support. Please also find attached a useful link providing useful tips and advice on the best way to fundraise.