New Fundraiser Registrations
From 1st April 2015 Bmycharity will no longer accept registrations for new Fundraisers or events.
Bmycharity will remain online and available for use by existing Fundraisers until 31st December 2015.
More information can be found below, or if you have any questions at all, or want to talk through the transition process, please contact Bmycharity on 01980 846459 or firstname.lastname@example.org.
Bmycharity was originally created by Ben Brabyn and Matt Cooper in 2000. It was purchased by Help for Heroes in March 2010 and is currently supported by a very small team. The aim of the purchase was to continue to provide an online, commission free donations facility for UK registered Charities and to fund this low cost site by focusing on encouraging supporters to make as many Help for Heroes donations through Bmycharity as possible.
By coupling Bmycharity's lean, low cost business with H4H's technical resources and relationships with banks and corporate partners, we're able to cover the costs of providing the service to the charity sector commission-free.
Since its creation, the landscape of online giving has changed exponentially. For several years Bmycharity has offered the best deal for fundraisers and charities, with a zero-commission offering. It has served its purpose well, but times have moved on.
In 2014 the long-term sustainability of Bmycharity as an online giving platform was considered. The review concluded that significant investment would be required to make it comparable to online giving tools available on the market, which have superior fundraising capabilities. Other online giving platforms offer automatic Gift Aid reclamation, better social and mobile integration and embedded text donations.
In January 2015 the decision was made to cease any further investment in Bmycharity, and it is anticipated that there will be no further activity in Bmycharity by the end of 2015.
If you use Bmycharity as just one of your online giving platforms, you can simply transfer your online fundraising activity to another provider you use. If you only use Bmycharity as your only online giving provider, you will be given plenty of notice to research an alternative before the end of 2015, and Bmycharity will support you with this process.
For those fundraisers wishing to raise money for Help for Heroes, from January 2015 we are advising our fundraisers to use JustGiving as this will be more beneficial for “the blokes”. Please set up a fundraising page on https://www.justgiving.com/helpforheroes/ instead.
For those fundraisers wishing to raise money for another charity, please contact them and to discuss alternative giving platforms.
2.6 I have been with Bmycharity for years. What happens to all the history and comments on my page(s)?
2.7 As a fundraiser, how much support will Bmycharity offer me with the transition to a new giving site?
Please select your chosen charity and select next
Please select an event type from the drop down list and select next
3.2 I am doing a great deal of fundraising for my charity, why am I not listed as one of the fundraisers on my charity's homepage?
If you are supporting Help for Heroes, you can send your cheques, payable to Help for Heroes, through to the following address:-
The Donations Team
Help for Heroes
14 Parkers Close
Downton Business Centre
Salisbury SP5 3RB
You can pay cash donations into any Lloyds TSB quoting the following details:
Sort code 30 90 21
Account Number 03524452
For any other charity, please contact the charity directly to find the best way to pay these donations in.
All donations collected on your page will be paid across to your charity on a monthly basis in arrears minus the 1.6% transaction fee, so for example all donations received on your page in January 2012 will be paid to your charity (along with donations on all the other fundraising pages supporting this charity) at the end of Feb 2012.
Please note that you do not need to do anything as the donations are paid across automatically. However this transfer of funds is not shown on your page as this remains a personal audit trail for you.
3.8 What about gift aid for the donations I have received? Will you collect this on my Charity's behalf?
3.10 I want to send an email to thank all those you have donated to my fundraising page, is this facility available?
For non-Help for Heroes fundraising pages –
Please contact the charity fundraising team direct to let them know. You will need to un-publish your Bmycharity page so that no further donations can be made – please see question 21 above. You will also need to contact all those who have made donations to your page to see if they still wish to make this donation. If so, that's fine and the donations received will be passed to your charity as usual. If any of your supporters require a refund we would need email confirmation of this sent to email@example.com. We will then liaise with our Finance Team and the Charity to arrange a refund. Please note that this may take a while to process.
For Help for Heroes
If your event has been cancelled, please contact the Help for Heroes Events team at firstname.lastname@example.org who may be able to suggest taking part in a different event. If you need to cancel your event due to injury or medical reasons, please contact the events team to let them know. If your supporters are happy we can keep their kind sponsorship as Help for Heroes donations, however if they would like to have their donations refunded we can arrange this too.
For charities other than Help for Heroes you will need to contact them directly to obtain a sponsorship form.
For Help for Heroes donations, please note that you will automatically be given access to a downloadable version of our sponsorship form once you have registered your event.
3.14 I would like to undertake a charity skydive or jump and have heard that I can do this and pay for the cost of the jump with the donations. How can I do this?
Bmycharity has an arrangement with Click and Jump and UK Skydiving Adventures which allows fundraisers to create Bmycharity fundraising pages where their donations are paid initially through to Click and Jump. After the event has taken place the balance of the donations, minus the cost of the jump, are paid across to the charity of your choice. Alternatively you can choose to pay for the cost of the jump yourself and all donations will be paid across to your charity.
Click and jump will organise your jump for you at a mutually agreed time once your donations have reached a minimum level, usually around £500.
If you are interested in arranging a charity jump, please contact the organiser directly to let them you're your plans and they will advise you how to create your bmycharity page in the correct format.
If you would like to arrange a Help for Heroes charity jump, please contact the Events team at email@example.com.
The best way to let your friends, family and colleagues know about your page is to send them the URL link directly via email, facebook or any form of online communication (enewsletters, online articles etc). They will then be able to donate straight to your page. However if your supporters visit the Bmycharity website they can search for your fundraising page by using the Find a Friend option and either typing in your name or searching on any word within your page title, this is the top item displayed when creating your Bmycharity fundraising page and is also shown at the top of your page.
Please see an example here, this page can be found by typing in the Find a Friend section using Leanne, Davies, Edinburgh or Marathon.
A group page will list all of the individual fundraising pages in order of the donation levels raised.
From January 2015 we are advising our fundraisers to use JustGiving as this will be more beneficial for “the blokes”. Please set up a fundraising page on https://www.justgiving.com/helpforheroes/ instead.
Please contact your charity's fundraising teams directly, their contact details should be shown on their website. You could also contact the Institute of Fundraising who have an extensive range of support available on their website at http://www.institute-of-fundraising.org.uk/guidance/five-minute-fundraiser/.
If you are fundraising for Help for Heroes please contact the Events Team at firstname.lastname@example.org or call them on 01725 514 105 where they will be able to give you access to a wide range of support. Please also find attached a useful link providing useful tips and advice on the best way to fundraise.